How We Do It

Your IT experience should be hassle free.

Let us show you how we do it!

Local Company with Individual Approach

  • Fast response
  • Dedicated Lead Engineer
  • Quarterly business reviews

Transparent Billing

  • No long-term contract
  • Explanations of all charges on invoices
  • Detailed reports on all labor activity

Process Oriented Customer Experience

  • Clear processes throughout to ensure transparency
  • Support with technology budgeting and forecasting

Our Core Values give insight into how we hire and do business.

Are you locked into a contract that you are not happy with?
We do not require a long-term commitment.
We have to earn your business every day.
Just give us 30 days’ notice if you are not satisfied and would like to end the partnership.
Do you clearly understand your IT Invoices - what you are paying for and what you are getting?

We include clear explanations of all charges on invoices.
A detailed explanation of all engineer activity and work performed each month.

Do you have access to your network documentation?

We thoroughly document your network and processes.
We provide access to your documentation through our secure portal.
We use an encrypted vault to store your passwords securely.

Are you frustrated with a lack of budget planning?

We provide quarterly business reviews to ensure that you are on track to meet your future IT needs.
We make sure that you have the right number of servers and other systems.

Email Dorset Connects or call 484-845-1600 today to get started

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